My tickets haven't turned up, what should I do?
Event organisers typically issue tickets very close to the event date, sometimes just 48 hours before. If you chose e-tickets or collect at venue, please make sure that you check your junk email folder for your tickets or collection instructions. If you haven't received them by this time, please call us on 0333 300 9911 straight away. If you chose to have your tickets sent by post, please contact the delivery company if a tracking number was issued or if not, call us on 0333 300 9911.