How will my tickets be delivered?

Delivery options and charges vary depending on the event. These will appear on the ticket selection page and may include:

  • Delivery by post, either Royal Mail or Special Courier.
  • E-tickets. These work in the same way as a paper ticket but with the added convenience that you can print them yourself.
  • Collect at venue. We'll send you information on where and when to collect your tickets on the day of the event.

Event organisers typically issue tickets very close to the event date, sometimes just 48 hours before. If you chose e-tickets or collect at venue, please make sure that you check your junk email folder for your tickets or collection instructions. If you haven't received them by this time, please call us on 0333 300 9911 straight away. If you chose to have your tickets sent by post, please contact the delivery company if a tracking number was issued or if not, call us on 0333 300 9911.